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IIRSM Accredited Programs

IIRSM Approved Repetitive Strain Injuries (RSIs) and Office Ergonomics

Course Description

The purpose of this 2-day course is to provide participants with required knowledge and skills to enable them to identify symptoms and causes of work related upper limbs disorders. Throughout the course, participants would be able to achieve a better understanding of office ergonomic setup and be able to evaluate and adjust their own workstations accordingly.

Despite common beliefs that the office provides a safe environment in which to work, many hazards exist which cause thousands of injuries and health problems each year among office workers. Since one-third of the work force is in offices, even low rates of work-related injuries and illnesses can have an immense impact on employee safety and health.


The delivery will be done using a blended learning approach using a variety of training methods including role playing, individual activities, group discussions and activities, relevant case studies to keep trainees engaged at all times. The course examines various approaches and techniques to identify repetitive strain injuries symptoms and causes

There will be a focus is on ergonomic workstation setup as it’s one of the root causes of such injuries. Each candidate using a checklist provided by the trainer would carry out a practical application of workstation evaluation.

Completed checklists in addition to completed multiple-choice questions would be assessed to verify competence.

Course Objective

By the end of this training program, participants would be able to

  • Know the and understand the causes of repetitive strain injuries (RSI) or upper limbs disorders
  • Know the symptoms of Repetitive strain/motion injuries
  • Have a better understanding of ergonomic principles.
  • Outline exercises designed to reduce the risk of injury.
  • Identify different symptoms and causes of discomfort.
  • Conduct an evaluation and adjustment of ?their own workstation.
  • Gain the necessary skills and knowledge to identify a repetitive strain injury at its early stages
  • Know of Behavioral and environmental factors leading to such injuries
  • Know about types of equipment and ergonomic accessories effective in reducing the risk of injury
  • Do exercises and stretches that can help to prevent or relieve RSI
  • Learn practical and realistic prevention methods?
  • Know the causes, consequences and related costs of occupational stress.

Target Audience

All employees working in office environments

Course Outline

The course will cover the following topics

Introduction and Definitions

Repetitive Strain/Motion Injuries (RSI) or Upper Limbs Disorder

Causes of RSIs

  • Forceful or awkward grip
  • Improper use of equipment
  • Rapid repetitive movements
  • Lack of job variation
  • Inadequate rest breaks
  • Poor tool and equipment design
  • An increase in workload or/hours
  • Vibration
  • Excessive force
  • Awkward work positions
  • Forceful or awkward grip
  • Improper use of equipment
  • Rapid repetitive movements

Stages of Pain

  • Early
  • Intermediate
  • Advanced

Symptoms of RSIs

  • Lower back pain
  • Neck pain
  • Shoulder pain and injuries
  • Loss of sensation
  • Swelling around the wrist/hand
  • Headaches
  • Eye discomfort and strain
  • Muscle weakness, fatigue and muscle spasm
  • Joint restrictions and loss of movement
  • Tennis elbow
  • Ganglion
  • Carpal tunnel syndrome

Risk Factors

  • Physical
    • Force
    • Posture
    • Frequency and duration
  • Psychological
    • Cognitive (mental effort)
    • Psychosocial
    • Social Interactions at Work
    • Organizational (Work Schedules – Workloads and Overtime)
  • Environment
    • Noise Levels
    • Noise Reduction
    • Temperature & Humidity
    • Increasing Comfort
    • Lighting (Eye strain – Preventing Vision Problems)

Office Ergonomics

What is Ergonomics?

Adjusting your Work station

Sitting practices

  • Wrist
  • Elbows
  • Shoulders
  • Neck
  • Lower back
  • Hips
  • Knees
  • Feet

Work Surface

Keyboard and Mouse


  • Brightness
  • Screen color
  • Color use guidelines

Ergonomic Accessories

  • Document Holder
  • Footrest
  • Palm/Wrist Support
  • Telephone

Job Design

  • Task Variety?
  • Work Pace?
  • Work Breaks
  • Rest Breaks?
  • Adjustment Period

Workstation evaluation and setup

  • Chair considerations and adjustments
  • Keyboard and Mouse setup and considerations
  • Monitor Placement
  • Glare and Reflections
  • Ergonomic accessories (Document Holder, Foot rest, etc..)
  • Work area

Workplace and Office Exercises

Workstation Checklist

Symptom Troubleshooting

Sick Building Syndrome

Office air and Ventilation

Occupational Stress (Definition, causes and symptoms)

Own office workstation evaluation practical exercise to be completed and submitted on day 2 of the course

Qualified workstation evaluator carrying out practical workstation evaluations and giving recommendations


Ref Location From To
IIRSM12 Kuwait 2-5-2018 3-5-2018