Workshops and Events

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The Security Officer Development Workshop: Professional Leadership and Practical Skills and Techniques

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Description

Security Officers are professionals who work in a variety of organizations and with diverse groups of people. As such, they require the necessary skills and knowledge to enhance both personal and organizational performance. As quickly as the world and its continents change and develop, so do risks and threats of dealing with people of this world. Organizations can no longer view security departments and employees as lower-level functions. These departments and their employees need leadership and management skills which allow for alignment with the organizational vision, mission, and goals. In order to ensure staff in these departments function effectively within the realm of the larger organizational objectives, it is essential that security officers have skills to lead their staff and department teams and individual guards have the required skills and expertise to provide an effective response to implementing successful security.

In order to achieve a consistent level of best practice in leadership and management, the security officer needs to understand the requirements of the industry, their organization and department, their team and their security projects.

This comprehensive workshop is designed to equip delegates with skill, knowledge, and ability to perform their duties to international standards and current best practice in both leadership and management areas. It offers an opportunity for them to develop leadership skills that will assist in working better together, learning to handle conflict situations, implementing time management techniques and understanding the need to have an attitude that is accepting of the change. The workshop is structured to develop management skills in technical security areas of roles and functions, security risk assessment, legislation, health-safety, incident control, and crisis management.

This highly interactive and hands-on workshop is designed to empower participants to have an opportunity to learn, understand and practice techniques that make security work more efficient and effective, therefore creating conditions for productivity.

Objectives

By the end of this workshop, participants should be able to;

• Identify best management practice and effective policy implementation on leading security officer principles 
• Identify best leadership practices for security professionals 
• Learn to build communication strategies, vital to a successful and productive security team 
• Learn how leaders create rapport, build trust and establish credibility in a workgroup 
• Build positive interpersonal and influencing techniques in team relationships 
• Use techniques of effective and efficient time management 
• Develop strategies to deal with stress, conflict, and change 
• Identify best practice and effective policy implementation on leading security solutions 
• Identify communication strategies to build more productive communications 
• Understand the roles of Security Officer 
• Know how to effectively diffuse and deal with conflict 
• Identify the components of an Improvised Explosive device (IED) 

Target Audience

This workshop will be of a great benefit to those who find themselves responsible for or involved with mobile or static guarding or implementing guarding security in both the public and the private sector. It is aimed at security officers who manage and lead security men and are responsible for securing different facilities. 

Outline

Leadership challenges for the Security Professional in our 24-7 21st Century

• Introductions, goals, and objectives of the workshop 
• Leadership challenges facing Security Officers and the workforce nowadays
• Position Power and Personal Power 
• Strategic Management vs. Leadership 
• Overview of Leadership challenges in Security Management 
• Leadership characteristics of Security Professionals in the 21st century 
• Consider the seven demands of Leadership in Security Work 

Leadership Demands and Time Management Issues in Security 

• Leadership in Security Incident Management 
• Leadership in Command and Control of Security Incidents 
• Leadership demands in Security Crisis Management 
• Factors which contribute to the time management problem 
• Identifying the way our approach to work affects the way we work 
• Suggestions for techniques which will help us manage our time 
• Several common time wasters 
• Proper delegation techniques 

How Positive Interpersonal, Interaction and Influencing Skills Improves Security Work

• Identification of interpersonal influencing Skills 
• Engaging and Channeling your new Skills 
• Influencing Meetings 
• What goes wrong in business meetings? 
• Planning and Preparation, the Agenda 
• Meeting Control - 13 points to make your meeting productive 
• Planning and Preparing to Influence 
• Influencing work situations 
• The persuasive Funnel and Rapport Breakers 
• Influencing Upwards 
• Ten tips on how to influence the board 

Communications and Security Reputation Management

• Communication techniques - verbal, non-verbal and written 
• Who and when should the CSO communicate with? 
• Who are the identified stakeholders? 
• Each will demand a different message, at a different time 
• Communication and interaction openness develops trust 
• Understanding another-s type of interaction takes active listening 
• Interpersonal interaction preferences differ 
• Building and maintaining trust is vital for success 

Dealing with Stress, Conflict, and Change in the Security industry

• What is stress and how can we deal with it better 
• What are typical stressors in security management 
• Recognizing stress and physical reactions to stress 
• Managing Conflict - Techniques to identify and resolve personal conflict 
• Conflict Management Styles and resolution 
• Recognizing response to and perceptions of change 
• Analyzing and preparing for the human reaction to change 

Security Risks

• Understanding terrorism 
• Weapons and explosives recognition 
• Conditions in place before searching 
• Different types of search (Theory) 
• Different types of search (Practical) 
• Actions on a find 
• Evacuation planning 
• Threat warning reports