Implementation of Quality, Environmental and Health & Safety Management Systems

Introduction

Implementation of Quality, Environmental and Health & Safety Management Systems training seminar introduces the principles of Quality, Health & Safety and Environmental (QHSE) Management Systems and how the three (3) respective standards of ISO 9001, ISO 14001 and ISO 45001 can be implemented. What is an integrated management system? An integrated business management system focuses on competitive advantage, employing common processes to efficiently manage and optimize performance.

This five-day workshop focuses on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated and their impact on audit systems and the auditing process. Other topics include audit systems, the auditing process and auditing instruments; the documentation process; conducting an audit; writing an audit report; and taking corrective action.

Internal audits are fundamental to all management systems as they are a means to establish status of conformity. Implementation of Quality, Environmental and Health & Safety Management Systems training course advocates an integrated approach to minimize disruptions to operations, as well as a process risk and performance-based approach that is especially helpful in identifying weak links between processes and opportunities for improvement.

Key highlights of this training course are:

• Background to the standards and the benefits
• Key elements
• Implementation of the Management Systems
• The roles and responsibilities of the individuals concerned
• Tools and techniques for identifying and resolving issues

Objectives

By the end of this training course, participants will be able to:

• The competencies necessary to conduct an Integrated Management Systems (IMS) audit based on the Management System Standards i.e. ISO 9001, ISO 14001 and the new ISO 45001:2018
• Knowledge and practical skills necessary to conduct an integrated process-based audit
• An understanding of auditing protocols and practice based on ISO 19011

Target Audience

Implementation of Quality, Environmental and Health & Safety Management Systems training is ideal for individuals who have been involved in the development and/or implementation of their organizations’ integrated management systems and would like to proceed further into assessment of their system.

It is suitable for all functions and levels, whether new to auditing, or would like to understand the integrated or process-approach to auditing.

This includes:

• Quality Assurance Managers
• Environmental Managers
• Health Safety Managers
• General Managers
• ISO 9001 / ISO 14001 / ISO 45001 Implementation Team Members
• Safety Officers
• Quality Directors
• Regulatory Affairs Managers
• Management Representatives
• Internal Auditors
• Individuals interested in conducting second- or third-party audits of EMS and OHSAS management systems

Environment Management System Outline

Day One: Introduction to QMS Quality Management Systems

• Quality Management and ISO 9000 Series
• Quality Systems Certification
• ISO 9001:2017 in Detail
• 1st, 2nd and 3rd Party Audits
• Auditing Theory and Practice
• ISO 19011 Guidelines for Auditing Quality Systems
• The Assessment Process
• How to Conduct Opening and Closing Meetings?
• Effective Assessment and Audit Planning
• Audit Team Selection

Day Two: Introduction to QMS Quality Management Systems [Continued]

• Development and use of Audit Check Lists
• Searching for Evidence of Compliance
• Psychology of Audit and Assessment
• Recording and Reporting Audit Results
• Writing Non-Conformity Statements and Audit Report Writing
• Evaluating Audit and Assessment Results
• Audit Close-Out, Follow-Up and Surveillance
• Roles and Responsibilities

Day Three: Introduction to ISO 14001: 2015 Environmental Management System

• The Background and General Introduction to Environmental Issues
• The Challenge of Sustainable Development and Strategic Business Drivers
• The Background to Development of the EMS and the Current Status of 14001
• Key Elements of the EMS Standard and its Relation to ISO 9001
• Types of Environmental Audits and Assessments including technical, functional and management systems and relevant terminology and jargon
• Environmental Legislation (Kuwait) relevant to Pollution Control via emissions to air, discharge to water and disposal to Land
• Determination of Environmental Aspects and Methodologies for Establishing Significant Impacts
• Management Control over Operations and Monitoring of Performance

Day Four: Transition to ISO 45001:2018 Occupational Health and Safety Management System

• The Background and General Introduction to OHS Developments of 45001
• ISO 45001:2018 Series of Requirements and Changes
• OHS Legislation and Policy (Kuwait)
• OHS Planning and Management Systems
• OHS Implementation and Control
• Determination of Hazard Aspects
• Checking and Corrective Action
• Methodologies for Establishing Effective Implementation
• Audit Purpose
• Difference between the Management System Standards

Day Five: Integrated Management Systems Concepts [IMS]

• IMS Concept, Definition and Documentations
• Integration of System Documentation
• Methodology Audit Skills of IMS Audit and Compliance
• Selection of IMS Auditors
• IMS Auditing (including preparation and reporting)
• Benefits of IMS
• Course Review
• Creating the brand manual
• Running branding workshops for employees and creative agencies
• Developing a branding communications plan for internal and external audiences
• Running a brand launch event
• Ensuring consistent delivery of multiple launch events

Day Six: Protecting the Brand Over Time

• Monitoring customers’ experiences and perceptions of the brand
• Monitoring opinion formers’ and influencers’ views
• Monitoring what is said in the media
• Knowing when to refresh the brand
• Exercise where participants create and present their own brand
• Action planning to take learning back into the workplace